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Terms & Conditions

Terms & Conditions



Welcome to our website. By using this website and purchasing our products you agree to comply with and be bond by the following terms and conditions of use. These terms do not affect the consumer’s statutory rights.

Company address: Europe, Ukraine, Kharkov, 139 Newton str.

All orders placed on the web site are considered as binding purchase agreement between buyer and seller where the seller is a "Watson-shop". The buyer is obliged to fill in your details correctly and according to the facts, or the purchase contract void.


All rights, including copyright, in the content of these web pages are owned and controlled for these purposes by the In accessing the Watson-shop's web pages you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, download, store (in any medium), adapt or change in any way the content of these web pages for any other purposes without the prior written permission of the


By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time. It is your responsibility to check these terms and conditions regularly before ordering products.


All orders are subjected to acceptance and product availability. Pricing of products is correct at the time of entering information; however, we reserve the right to change prices without prior notice.

Availability of goods

Availability information is listed next to each individual product. Items which are in stock at the time of order are usually dispatched within 2 days, except holidays. If item are not available for your order, will inform you by e-mail at your e-mail address given in your order form and offer replacement or other solution.

Your undertakings and warranties

You warrant that all information provided by you is complete and accurate.

Acknowledgement of order

Once you complete your order you will be sent an e-mail confirming your order. It will state what the products are, the cost, delivery and invoice details. If your order has been unsuccessful you will receive an e-mail with all possible reasons.


All credit card holders are subjected to validation and authorization by the card issuer. If the issuer of your credit card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

Please click here to know more about payment methods we accept.



Please click here



Returning goods to Watson-shop

You can return any item within 14 days of receipt for a refund of that item or to exchange it for a different item. In all cases, the items returned must be in their original condition, which includes any packaging. All goods will be inspected on return. The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error. The buyer is responsible for return shipping costs. 

Please return here:

Ukraine, Kharkov 61096, 139 Newtona str., 57fl.

tel. +380505616006


Limitation of liability

Subject to any relevant consumer protection legislation including our obligation under the Consumer Protection (Distance Selling Regulations) to give you full refund, if you cancel your contract /before your order is sent/ or if your package is not delivered within 30 days since the posting date. Your order can also be reshipped instead of the refund. Our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.

Policy of damaged items caused during shipment

In case of receiving a damaged product all you need to do is send us a clear proper picture of the broken unused item within three days from the delivery. Later complaints won't be accepted.

Safe shopping – secure guarantee

The places great importance on maintaining the security of all information that you provide and for this reason we use advanced Internet security system to safeguard your data. All data you send through including your credit/debit card number, name and address are encrypted and converted into a code before it is transmitted across the Internet. Therefore in the extremely unlikely event that the data should be intercepted it would be encrypted and difficult to decipher.

Invalidity of terms and conditions

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.

In any question please click here.